Dr. Chen’s research interests encompass supply chain optimization, service operations, and operations-finance interface. He also works on simulation and global optimization methodologies. With extensive research and consulting experience in both business and public sectors, he aims to enhance strategic decisions and operational efficiencies through modeling and data analytics. His work has been published in journals such as Operations Research, Manufacturing & Service Operations Management, Production and Operations Management, INFORMS Journal on Computing, Interfaces, and IEEE Transactions on Automatic Control. Before joining Rutgers, Dr. Chen was a Lead Scientist at GE Global Research in New York, where he enjoyed tackling diverse challenges for GE Energy, GE Aviation, Lockheed Martin, and electric utility companies. Currently, he serves as an Associate Editor for several journals, including INFORMS Journal on Applied Analytics, Service Science, IEEE Transactions on Automation Science and Engineering, and Journal of Simulation. He has also been a Guest Editor for IISE Transactions, International Journal of Production Research, Flexible Services and Manufacturing Journal, among others. Additionally, Dr. Chen served as the Chair of the INFORMS Service Science Section from 2020 to 2023.