Professor and Senior Director of MBA Programs
Dr. Chen’s research interests encompass supply chain optimization, service operations, and operations-finance interface. He also works on simulation and global optimization methodologies. With extensive research and consulting experience in both business and public sectors, he aims to enhance strategic decisions and operational efficiencies through modeling and data analytics. His work has been published in journals such as Operations Research, Manufacturing & Service Operations Management, Production and Operations Management, INFORMS Journal on Computing, Interfaces, and IEEE Transactions on Automatic Control. Before joining Rutgers, Dr. Chen was a Lead Scientist at GE Global Research in New York, where he enjoyed tackling diverse challenges for GE Energy, GE Aviation, Lockheed Martin, and electric utility companies. Currently, he serves as an Associate Editor for several journals, including INFORMS Journal on Applied Analytics, Service Science, IEEE Transactions on Automation Science and Engineering, and Journal of Simulation. He has also been a Guest Editor for IISE Transactions, International Journal of Production Research, Flexible Services and Manufacturing Journal, among others. Additionally, Dr. Chen served as the Chair of the INFORMS Service Science Section from 2020 to 2023.
Ph.D., University of Wisconsin-Madison; Industrial Engineering
M.S., Tsinghua University; Control Science and Engineering
B.S., Tsinghua University; Automation
For a complete list of publications, see Google Scholar.
J. Liu, M. Teng, W. Chen, H. Xiong (2023) A Cost-Effective Sequential Route Recommender System for Taxi Drivers. INFORMS Journal on Computing, 35(5): 1098–1119.
W. Chen, S. Gao, W. Chen, J. Du (2023) Optimizing Resource Allocation in Service Systems via Simulation: A Bayesian Formulation. Production and Operations Management, 32(1): 65–81.
J. Tao, H. Dai, W. Chen, H. Jiang (2023) The Value of Personalized Dispatch in O2O On-Demand Delivery Services. European Journal of Operational Research, 304(3): 1022–1035. (Received the first prize paper award at the 22nd Annual Meeting of the China Society of Logistics)
T. Wu, C. Zhang, W. Chen, Z. Liang, X. Zhang (2022) Unsupervised Learning-Driven Matheuristic for Production-Distribution Problems. Transportation Science, 56(6): 1677–1702.
J. Liu, W. Chen, J. Yang, H. Xiong, C. Chen (2022) Iterative Prediction-and-Optimization for E-logistics Distribution Network Design. INFORMS Journal on Computing, 34(2): 769–789.
I. Dmitry, B. Sokolov, W. Chen, A. Dolgui, F. Werner, S. Potryasaev (2021) A Control Approach to Scheduling Flexibly Configurable Jobs with Dynamic Structural-Logical Constraints. IISE Transactions, 53(1): 21–38. (Received the IISE Transactions 2022 Design & Manufacturing Best Paper Award)
W. Chen, B. Melamed, O. Sokolinskiy, B. Sopranzetti (2017) Cash Conversion Systems in Corporate Subsidiaries. Manufacturing & Service Operations Management, 19(4): 604–619.
S. Gao, W. Chen, L. Shi (2017) A New Budget Allocation Framework for the Expected Opportunity Cost. Operations Research, 65(3): 787–803.
R. Tyagi, W. Chen, J. Black, P. Tiwari, B. Lecours, J. Shaver (2017) Transforming Electrical Load from an Operational Constraint to a Controllable Resource. Interfaces, 47(4): 292–304.
Name: Culhan Kumcu, Gul
Graduation Date: 2023/October
Thesis Title: Designing Operations Research Models to Address Key Societal Challenges in the Healthcare and Energy Sectors
(Co-Advised with Mark Rodgers)
Name: Jian, Zhe
Graduation Date: 2017/May
Thesis Title: Multimodal Freight Transportation Problem: Model, Algorithm and Environmental Impacts
(Co-Advised with Lei Lei)
Name: Wang, Zhengwei
Graduation Date: 2016/October
Thesis Title: Coordinated Supplier Selection and Project Scheduling in a Resource-Constrained Construction Supply Chains
(Co-Advised with Lei Lei)