Chris Avore

RBS Executive Education Lecturer

Area of expertise

Executive Education

Chris is the Head of Customer Experience and Design at Washington DC-based Modus Create, where he helps clients thrive by adopting customer-centric design and product development practices to grow and improve their business. Formerly, as an InVision Design Transformation Principal, Chris advised the design teams of such world-class organizations as Netflix, frog, Morningstar, Boeing, Exxon Mobil, and Verizon increase their strategic influence, while helping the larger enterprise better understand the business value of design. Prior to joining InVision, Chris led the design and user experience organization at Nasdaq, where he scaled the practice from serving one line of business to the entire enterprise over 7 years.

Insights

7 insights for creating amazing customer experiences

Executive Education Programs

Mini-MBA: Customer-Centric Management

The Mini-MBA: Customer-Centric Management teaches managers how to fundamentally re-orient the role of the customer from the end of the sales process to the driver of core values, philosophy, strategy and operations. More information leads to more choices, and experienced managers will learn to align their strategy and goals with the needs and wants of their customers.

In Class program: $4995.00

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