Lean Six Sigma As a Mindset
- History and Evolution of Quality Management
- Introduction to Lean & Six Sigma
- Why Six Sigma
- DMAIC and DMADV Approaches
Lean Concepts Forms of Waste
- Introduction and background of Lean mindset
- Introduction of various Lean tools, such as Kaizen & Kaizen events, Poka Yoke devices, Visual Factory, Value Stream and others
- Explanation of 7 forms of waste along with types of activities in a process (Value added vs. Non-Value Added)
- Theory of Constraints
Define Phase
- Six Sigma and Project Management – similarities and differences
- Learn the importance of a Six Sigma Project Charter
- As-Is Process Mapping explanation and drafting
- Management of team dynamics for maximum success
Measure Phase
- Learn the important tools of Six Sigma including, SIPOC to identify customers and suppliers
- Review Stakeholder impact and effort analysis
- Learn ways to collect and interpret the voice of the customer and 7 basic tools of quality
- How to collect and measure data using the Pareto Analysis
Analyze Phase
- Learn effective and efficient brainstorming techniques
- Understand the importance and how to use Affinity Diagrams
- Understand the importance and how to use Fishbone Diagraming
- Effective use of the Root Cause Analysis
Improve Phase
- Explanation of the solution planning matrix
- Review As-Is Process Map
- Develop To-Be Process Map
- Gantt Chart review and developing timelines for Six Sigma Projects
Control Phase
- Understanding Control Plan
- Explanation of Net Present Value, ROI, Cost of Poor Quality
- Case Studies – Returns and Recalls
- Sustaining the improvements
Program Overview
For an overview of our Mini-MBA: Lean Six Sigma program plus program benefits and outcomes, please click here.