Management & Global Business Department

Neurotics may have an edge over extroverts after all

Date: 
Tuesday, May 7, 2013
Location: 
New York, NY

Most leaders are attracted to the guy or woman who seems confident and outgoing, unafraid in any situation or facing any challenge. They expect an extrovert to infuse any team with energy, to push ahead on projects and to motivate colleagues to do their best work. Meantime they have low expectations of anyone who appears neurotic, who seems withdrawn and too anxious to live up to their potential. Leaders expect neurotic employees to contribute little and to drag down colleagues’ morale.

Not true, says a new study by Corinne Bendersky, an associate professor at UCLA’s Anderson School of Management. In a paper called “The Downfall of Extroverts and Rise of Neurotics: The Dynamic Process of Status Allocation in Task Groups,” Bendersky and co-author Neha Parikh Shah, an assistant professor at Rutgers Business School, explodes stereotypes about how extroverts and neurotics perform on teams.

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TAGS: Management & Global Business Department Leadership Management Organizational Behavior Research Teamwork Thought Leadership

Professor Nancy Ditomaso: Discrimination, favoritism and black advancement

Date: 
Monday, May 6, 2013

Rutgers University professor Nancy DiTomaso has an intriguing piece on the New York Times’ Web site. At first blush, “How Social Networks Drive Black Unemployment” might seem simplistic. A few times while reading it, “Well, duh!” crept into my head. But DiTomaso’s argument that “favoritism” is as much responsible for African American employment troubles as is “discrimination” is a more nuanced and complete look at the problem than I’ve seen before. It also holds an implicit lesson for blacks striving to get ahead.

“Getting an inside edge by using help from family and friends is a powerful, hidden force driving inequality in the United States,” DiTomaso writes. “Such favoritism has a strong racial component. Through such seemingly innocuous networking, white Americans tend to help other whites, because social resources are concentrated among whites. If African-Americans are not part of the same networks, they will have a harder time finding decent jobs.” She adds, “The mechanism that reproduces inequality, in other words, may be inclusion more than exclusion.”

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TAGS: Management & Global Business Department Faculty Nancy DiTomaso Women Leading in Business

Professor Nancy DiTomaso: Are social networks driving unemployment for African Americans

Date: 
Monday, May 6, 2013

It's a startling statistic when you think about it: Unemployment for African Americans, which is currently at 13 percent, is nearly double the national average. Long thought to be the result of racial discrimination, Nancy DiTomaso, a professor of management and global business at Rutgers Business School, believes otherwise, stating that such high unemployment rates for African Americans has, instead, to do with favoritism.

In The Great Divide, the New York Times new series about inequality, she writes: "Such favoritism has a strong racial component. Through such seemingly innocuous networking, white Americans tend to help other whites, because social resources are concentrated among whites. If African-Americans are not part of the same networks, they will have a harder time finding decent jobs. The mechanism that reproduces inequality, in other words, may be inclusion more than exclusion."

How has social media played a role in all of this? Time and again Twitter has been highlighted for its stark divide across color lines, Black Twitter perhaps being its most notable subgroup. Could it be that social networks like Facebook and Tumblr, platforms meant to connect people, have in fact aided in creating greater disadvantages?

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More Sources: 

The Washington Post

TAGS: Management & Global Business Department Faculty Nancy DiTomaso Women Leading in Business

Op-Ed: How Favoritism Is Driving Minority Unemployment

Date: 
Monday, May 6, 2013

Nancy DiTomaso is a professor and vice dean of faculty at Rutgers Business School and joins us now from our bureau in New York. Nice to have you on the program today.

NANCY DITOMASO: Thank you very much.

CONAN: And I think it's important to point out, you say this is not done maliciously or maybe not even consciously.

DITOMASO: Well, it's certainly is not done in a way that people are aware of the impact of it. Although when I talked to the hundreds of people that I included within my study, almost all of them - albeit two of the people I talked - found 70 percent of the jobs that they held over a lifetime from having some kind of additional help from family, from friends, through someone either telling them about a job that otherwise was not public, using influence to help them stand out from the crowd or in some cases, actually, offering them an opportunity.

And yet, when I asked my interviewees what most contributed to their having the kind of life that they had, almost no one talked about the help they received. Instead, they talked about how hard they had worked, how motivated they were, the education they'd received. So there was a big gap between the amount of help that they'd received and how they thought about what had happened in their lives.

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TAGS: Management & Global Business Department Faculty Nancy DiTomaso Women Leading in Business

Professor Jerome Williams on Digital media and junk food advertising

Date: 
Thursday, April 11, 2013

Professor Jerome Williams from Rutgers University in New Jersey, US, said behavioural targeting, through which advertising is tailored to the individual, was being used by the food industries to complement mass marketing.

“I really believe in the future, you’ll be walking down the street and you’ll look into a window and there will be an ad directly targeting you based on all your purchases in the past six months. That’s the direction we’re going in.”

Ms Martin said there were currently no restrictions on junk food advertising aired during popular children’s programs on TV, the medium which she said was still the “cornerstone” of advertising.

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TAGS: Management & Global Business Department Faculty Jerome Williams Multicultural Markets and Urban Enterprise Development

Nancy DiTomaso featured on NPR.

Date: 
Wednesday, April 10, 2013

Well, the notion of a tale of two truths, I think, is a very good characterization. In the research that I've been doing, I didn't start out looking at the issue of jobs, but it soon became a very key part of what I was trying to understand, which was basically why it seemed to be that all of the people in my classes, most of whom were white, believed in civil rights, was against discrimination, thought equal opportunity was the standard for fairness, thought people should be rewarded for their effort. And yet we still have racial inequality, so I was trying to understand that gap.

 So I started the research in trying to understand the life experiences of people like those in my classes and how they came to understand issues of inequality, particularly racial inequality, and the issue of jobs became a very important part of that. I got detailed job histories, starting with high school to the time I did interviews with people in three parts of the country, and one of the startling things that I found was that 99 percent of the people that I talked to got 70 percent of the jobs that they held over their lifetimes with getting some kind of help from family, friends, acquaintances, in terms of getting inside information, having someone use influence on their behalf or someone who could actually offer them a job or an opportunity.

And when you have almost every job that people get over their lifetimes with that kind of inside help, it raises questions about what actually is the job market if most jobs, in fact, are not available to just anyone out there, but is available to primarily someone who has an inside edge.

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TAGS: Management & Global Business Department Faculty Nancy DiTomaso Women Leading in Business

Nancy DiTomaso featured in the Journal Sentinel

Date: 
Monday, April 1, 2013

The unemployment crisis always opens up room for debate.

Author Nancy DiTomaso said the way we inform our friends about work creates an unemployment divide between blacks and whites. According to DiTomaso, whites unconsciously hoard and distribute advantage inside their almost all-white networks of family and friends and this may be one of the factors why the February unemployment rate was 6.8% for whites  and 13.8% for blacks.

DiTomaso, author of “The American Non-Dilemma: Racial Inequality Without Racism” said racism and inequality have shaped the labor market.

DiTomaso said outside of work, few whites actually associate with non-whites . As a result, when a position opens up, a white person may tell his or her friends and family members looking for work but a majority of them are white.

Her research comes from 250 interviews of working-class and middle-class whites over about a decade in Tennessee, Ohio and New Jersey.

I'm sure her study has some validity especially if you look at a city such as Milwaukee with it's hyper segregation. Diverse neighborhoods are stronger neighborhoods. You learn from people who don't look like you. It just makes sense.

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TAGS: Management & Global Business Department Faculty Nancy DiTomaso Women Leading in Business

Professor Nancy DiTomaso featured in The Huffington Post

Date: 
Friday, March 29, 2013

There's a comforting-to-white-people fiction about racism and racial inequality in the United States today: They're caused by a small, recalcitrant group who cling to their egregiously inaccurate beliefs in the moral, intellectual and economic superiority of white people.

The reality: racism and racial inequality aren't just supported by old ideas, unfounded group esteem or intentional efforts to mistreat others, said Nancy DiTomaso, author of the new book, The American Non-Dilemma: Racial Inequality Without Racism. They're also based on privilege, she said -- how it is shared, how opportunities are hoarded and how most white Americans think their career and economic advantages have been entirely earned, not passed down or parceled out.

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TAGS: Management & Global Business Department Faculty Nancy DiTomaso Women Leading in Business

Nancy DiTomaso featured in The Wall Street Journal

Date: 
Wednesday, March 27, 2013

Getting a job is increasingly about who you know — and that’s making the playing field less even for African-Americans. In a new study published by the Russell Sage Foundation, Nancy DiTomaso, a professor of organization management at Rutgers University, says “hidden” forms of racial inequality tied to seemingly innocuous things like networking are holding black job-seekers back. In a 21st century workplace where hiring is increasingly based on personal connections and internal employee referrals, African-Americans are at a disadvantage — since they don’t have as much “social capital” and aren’t as connected to networks that can help them land good jobs.

Much progress has been made on racism and its economic effects. A recent paper by economists Betsey Stevenson and Justin Wolfers found that gaps in subjective “well-being” between blacks and whites have shrunk over the past three decades.

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TAGS: Management & Global Business Department Faculty Nancy DiTomaso Women Leading in Business

Professor Nancy DiTomaso featured in The Hollywood Reporter

Date: 
Tuesday, March 26, 2013

Rutgers business school professor Nancy DiTomaso, author of the new book The American Non-Dilemma: Racial Inequality Without Racism, told The Hollywood Reporter that the project-based and who-knows-who nature of the entertainment industry accentuates the difficulty that diverse writers have in breaking into established networks.

 “It is not just a friendship network, but one that is often based on neighborhood, race/ethnic or religious groups, people who went to the same school, attend the same church, who are associated with the same institutions and so on,” she said. “The impact of networking in this field and others is the perpetuation of inequality and often the opportunity for some people to build skills that others are denied.”

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TAGS: Management & Global Business Department Faculty Nancy DiTomaso Women Leading in Business

Professor Nancy DiTomaso featured in News One

Date: 
Monday, March 11, 2013

Nancy DiTomaso, a professor and vice dean for faculty and research and professor of management and global business at Rutgers Business School of Newark and New Brunswick and author, says that equality in the workplace is often obstructed by Whites’ favoritism for other Whites during the hiring process — even by those who claim to support equal opportunities.

As a result, minorities are boxed out of the job market, which is a major reason for the unyielding unemployment rate among Blacks.

According to DiTomaso, the aforementioned racial bias calls in to question whether there is a meritocratic, skill-based job market in the United States.

DiTomaso’s conclusion is based on her book, “The American Non-Dilemma: Racial Inequality Without Racism,” where she interviewed 246 randomly selected middle-class White people in Tennessee, New Jersey, and Ohio.

“Without Racism” revealed that economic racial disparities are fostered by explicit racism that plays out in everyday events, such as networking and institutionalized racial bias, which is endemic in the jobs market.

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TAGS: Management & Global Business Department Faculty Nancy DiTomaso Women in Business

James Abruzzo on Groupon CEO's ouster featured in Marketplace

Date: 
Friday, March 1, 2013
Location: 
Washington, D.C.

Groupon’s board of directors fired the company’s CEO yesterday. Andrew Mason founded the daily deal site. This is, in many ways, a familiar story. An ideas man builds up a business, takes it public, and then…

“Some kind of infrastructure is needed,” says James Abruzzo, co-founder of the Institute for Ethical Leadership at Rutgers Business School. “And clearly that was the case here."

TAGS: Institute for Ethical Leadership Management & Global Business Department MBA Rutgers Business School Undergraduate New Brunswick Undergraduate Newark

The American Non-Dilemma: Racial Inequality Without Racism

Date: 
Monday, February 4, 2013

by Nancy DiTomaso

The Civil Rights movement of the 1960s seemed to mark a historical turning point in advancing the American dream of equal opportunity for all citizens, regardless of race. Yet 50 years on, racial inequality remains a troubling fact of life in American society and its causes are highly contested. In The American Non-Dilemma, sociologist Nancy DiTomaso convincingly argues that America's enduring racial divide is sustained more by whites' preferential treatment of members of their own social networks than by overt racial discrimination. Drawing on research from sociology, political science, history, and psychology, as well as her own interviews with a cross-section of non-Hispanic whites, DiTomaso provides a comprehensive examination of the persistence of racial inequality in the post-Civil Rights era and how it plays out in today's economic and political context.

Taking Gunnar Myrdal's classic work on America's racial divide, The American Dilemma, as her departure point, DiTomaso focuses on "the white side of the race line." To do so, she interviewed a sample of working, middle, and upper-class whites about their life histories, political views, and general outlook on racial inequality in America. While the vast majority of whites profess strong support for civil rights and equal opportunity regardless of race, they continue to pursue their own group-based advantage, especially in the labor market where whites tend to favor other whites in securing jobs protected from market competition. This "opportunity hoarding" leads to substantially improved life outcomes for whites due to their greater access to social resources from family, schools, churches, and other institutions with which they are engaged.

DiTomaso also examines how whites understand the persistence of racial inequality in a society where whites are, on average, the advantaged racial group. Most whites see themselves as part of the solution rather than part of the problem with regard to racial inequality. Yet they continue to harbor strong reservations about public policies—such as affirmative action—intended to ameliorate racial inequality. In effect, they accept the principles of civil rights but not the implementation of policies that would bring about greater racial equality. DiTomaso shows that the political engagement of different groups of whites is affected by their views of how civil rights policies impact their ability to provide advantages to family and friends. This tension between civil and labor rights is evident in Republicans' use of anti-civil rights platforms to attract white voters, and in the efforts of Democrats to bridge race and class issues, or civil and labor rights broadly defined. As a result, DiTomaso finds that whites are, at best, uncertain allies in the fight for racial equality.

Weaving together research on both race and class, along with the life experiences of DiTomaso's interview subjects, The American Non-Dilemma provides a compelling exploration of how racial inequality is reproduced in today's society, how people come to terms with the issue in their day-to-day experiences, and what these trends may signify in the contemporary political landscape.

NANCY DiTOMASO is professor of organization management at Rutgers University.

TAGS: Management & Global Business Department Books Nancy DiTomaso Social Inequality

James Burke, former Johnson & Johnson CEO, dies at 87

Date: 
Tuesday, October 2, 2012

"What the public saw was someone who was not at all contrived, but a basic, decent person," said Michael Santoro, a professor at Rutgers Business School who teaches an ethics course includes an examination of the handling of the Tylenol crisis.

"Ethics wasn't a pie-in-the-sky notion to Jim Burke," Santoro said. He noted that Burke appeared genuinely distraught by the Tylenol killings, which have never been solved, and would speak of the victims by name and extend his sympathies to their families.

After authorities determined that the pills were poisoned after they had been distributed to retail stores, Johnson & Johnson introduced new tamper-resistant packaging to make it harder to break into packages undetected. But, in 1986, when a woman in New York state was killed from a cyanide-laced Tylenol capsule, Burke announced that the company could no longer assure the safety of its capsule product, which led to way to the creation of tamper-proof gel caps and caplets.

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TAGS: Management & Global Business Department Michael Santoro

Can honor code prevent cheating at Harvard?

Date: 
Sunday, September 2, 2012
Location: 
Cambridge, MA

People sit on the campus of Harvard University in Cambridge, Mass. Dozens of Harvard University students are being investigated for cheating after school officials discovered evidence they may have wrongly shared answers or plagiarized on a final exam. Very few colleges or universities have honor codes, which some credit for lowering the rate of cheating on campus.

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TAGS: Management & Global Business Department Cheating Donald McCabe Ethics

Wall Street Leaderless in Rules Fight as Dimon Diminished

Date: 
Tuesday, August 21, 2012

It’s no wonder that public confidence has sunk to an all-time low with so many financial scandals and so many of them self-inflicted, said Ann Buchholtz, a professor of leadership and ethics at Rutgers University in New Jersey.

“This is a case of heroes doing more harm than good,” Buchholtz said. Investors tend to romanticize corporate leaders and attribute success within an organization to them when the drivers of that performance are far more complex, she said. “We tend to make them bulletproof, looking the other way when we see signs of problems. We don’t believe ill of a leader until the evidence is overwhelming.”

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TAGS: Institute for Ethical Leadership Management & Global Business Department Ann Buchholtz Ethics Wall Street

Why US manufacturing is poised for a comeback

Date: 
Thursday, August 9, 2012

Farok Contractor says jobs moved abroad are returning as workers buckle down

Some 2.8 million US jobs – 70 per cent of them in manufacturing – have been lost since 2001because of the US trade deficit with China, according to a recent Economic Policy Institute study. Indeed, consumers visiting a Walmart are hard pressed to find much made in America.

It’s true that the share of manufacturing in the US gross domestic product is now only 12- 15 per cent, and the country is predominantly a service economy. But the nation is still the world’s biggest manufacturer, with unrivalled productivity in terms of manufacturing value-added per employee or per hour worked.

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TAGS: Management & Global Business Department Farok Contractor

Professors diligent in trying to stop students' plagiarism

Date: 
Friday, October 14, 2011

Unless they are clear and consistent about their policies against plagiarism, professors said, they have no doubt some of their students – tempted by the sheer amount of information easily available on the Internet — will try it.

"Everyone thinks everyone else is doing it, so they're doing it, too," said Don McCabe, a professor in the management and global business department of the Rutgers Business School who has spent the past 20 years studying academic dishonesty.

"The number of students engaging in the behavior has not increased, but those who are doing it are doing it more often. They used to do it only when they were desperate. Now they do it as a matter of habit."

McCabe's surveys of more than 200,000 college students, 50,000 high school students and about 20,000 faculty members have found that a third to 40 percent of students admit to having done some kind of cut-and-paste plagiarism, he said.

Although there was a surge of students reporting plagiarism after the advent of the Internet, the number has gone down slightly since then, corresponding to a decline in the number of students responding to his surveys, he said.

He does not attribute the decrease in self-reported plagiarism to a rise in academic honesty, however. Rather, he thinks students who cheat are no longer interested in responding to surveys.

McCabe's hypothesis is supported by a Pew Research Center study released in August that reported that 55 percent of college presidents said plagiarism in students' papers had increased over the past 10 years.

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TAGS: Management & Global Business Department Cheating Donald McCabe Ethics

Foreign student rule-breaking: culture clash or survival skills?

Date: 
Thursday, October 6, 2011

In some countries - China and India included - "the climate for academic integrity is not strong", said Mr Pavela, a lawyer by training who has served as a consultant to the US State Department.

"It is not simply an issue of the deficiencies of students, but includes faculty who cut corners or who do not share any more of a commitment to academic integrity than students do," he added.

Cheating for such students, he said, "is a survival mechanism. They are part of cultures where you have to do what you have to do."

Compounding this is the pressure heaped on Chinese and Indian students by relatives and sponsors.

"Those pressures include the potential embarrassment of having to go home (having not) succeeded here," said Don McCabe, professor of management and global business at Rutgers Business School and founding president of the Center for Academic Integrity.

But Professor McCabe added that US and Canadian universities had to take their share of the blame, too.

"It's the fault of the institutions in the sense that they aggressively recruit these students and don't adequately orient them in the different traditions of academic integrity," he argued.

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TAGS: Management & Global Business Department Cheating Donald McCabe Ethics

Occupy Wall Street protestors gain broader support

Date: 
Monday, October 3, 2011

Tracy Samuelson: For the past two weeks, there've been a couple hundred protesters occupying Zuccotti Park, a small patch of open space in New York's financial district. They've been mostly young, scruffy, unemployed. But Sunday, they were joined by more mature, professional types.

Michelle Gittelman
teaches global business at Rutgers University. She calls herself the last of the middle class."I think that anything like this starts out a little fringy, but hopefully it will speak to a lot of "regular people" who are feeling the pain," she says.

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TAGS: Management & Global Business Department Michelle Gittelman Occupy Wall St

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