Visit Personal Website
Dr. Chen’s research interest lies in data analytics in service operations, supply chain optimization, as well as operations and finance interface. He also works on simulation and global optimization methodologies. He has extensive research and consulting experience with businesses and public sectors, aiming to improve strategic decisions and operational efficiencies using modeling and data analytics. His work has appeared in Operations Research, Manufacturing & Service Operations Management, Production and Operations Management, INFOMRS Journal on Computing, Transportation Science, Interfaces, IEEE Transactions on Automatic Control, etc. Prior to joining Rutgers, he worked at GE Global Research, NY, solving various problems from GE Energy, GE Aviation, Lockheed Martin and electric utility companies. He is an associate editor of INFORMS Journal on Applied Analytics, IEEE Transactions on Automation Science and Engineering, etc., and a guest editor of IISE Transactions, International Journal of Production Research, etc. He currently serves as the Chair of the INFORMS Service Science Section.